On-Demand Remote Support

Fast remote help for desktops, Microsoft 365, and common tech issues — no subscriptions, just solutions.

How It Works

Booking remote support is quick and easy — just one step:

  1. Book and Pay: Use the button below to choose a time that works for you. You'll be asked to pay a $15 non-refundable booking fee during checkout. This fee will be applied to your final session cost.
  2. Join Your Session: You’ll receive a confirmation email and a secure Splashtop link before your scheduled time. We allow a 10-minute grace period — after that, the session is forfeited.
  3. Receive Help and Invoice: We’ll resolve your issue, and you’ll receive a summary plus an invoice for the remaining balance after the session.

It’s that simple. We keep things fast, secure, and client-focused — no subscriptions or unnecessary steps.

Book and Pay for Your Session

Click below to select your support time and submit your booking fee. Appointments are first-come, first-served.

Book Now You’ll receive confirmation and instructions by email.

Important Information

  • Booking fee: A $15 non-refundable booking fee is required. It is applied toward your session cost and forfeited if you no-show.
  • No-show policy: If you do not join within 10 minutes of your scheduled time, your session will be marked as a no-show, terminated, and the booking fee forfeited.
  • Billing: The remaining balance for your session will be invoiced after completion.
  • Remote access: All sessions are conducted securely using Splashtop SOS. You’ll receive download instructions before your session.
  • Confidentiality: Sessions are private. No data is stored or retained without your consent.
  • System requirements: A working internet connection and either a Windows or Mac computer are required.

Frequently Asked Questions

We can help with a wide range of software-related problems including slow performance, application crashes, email setup and troubleshooting (e.g., Outlook), printer and network configuration, Microsoft 365 issues, and general desktop support.

We cannot resolve hardware failures, physical networking issues, BIOS-level configurations, or problems that prevent the system from connecting to the internet entirely. In such cases, we will advise on next steps, but hands-on service may be needed.

Yes, you’ll need to download a small Splashtop SOS remote access utility. A link and instructions will be provided before your session.

The session is priced for a 30-minute block. If more time or additional issues arise, we’ll pause to explain your options. You may book another session or request an extended engagement.

The $15 booking fee reserves your session time and demonstrates a commitment to show up. It is non-refundable but will be credited toward your final session cost. For example, if your session costs $59, you'll only owe $44 after your appointment.

We allow a 10-minute grace period. If you haven’t joined by then, the session will be canceled, and your booking fee will be forfeited. You’ll need to pay a new booking fee to reschedule.